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Clear, sourced guides for practical digital questions and everyday tasks.
Unknown phone number: how to check who called in the UK
Search the full UK number, check any voicemail or message, and verify claimed organisations using contact details from their official UK websites. Do not assume caller ID proves who is calling.
→How to work out a percentage: UK formulas and examples
To work out x% of a value, divide x by 100 and multiply by the value. Example: 20% of £80 is £16.
→How to permanently delete an Instagram account in the UK
Use Meta Accounts Centre to select the Instagram profile and request permanent deletion. Save anything you want to keep first and check that you have selected the correct account.
→How to make a QR code: UK guide for links, Wi-Fi and print
Choose the content the QR code should open, generate it, and test the finished code on several phones before using it on a poster, menu, leaflet or screen.
→How to compress a PDF for email and online forms in the UK
Reduce large images and use a PDF compression or optimisation tool, then check the new file before uploading it to an online form or sending it by email.
→Forgotten your Google password? How to recover your account
Use Google’s official account-recovery process, follow the prompts carefully, and never give a verification code or payment to someone claiming they can recover the account for you.
→How to clear your browser cache and fix an outdated webpage
Clear cached files when a browser keeps loading an old or broken version of a website. Remove only the data you intend to delete, then reload the affected page.
→How to take a screenshot on a PC, Mac, iPhone or Android
Use the screenshot controls built into your computer or phone. On a Windows PC, Snipping Tool is useful for selecting an area; phone shortcuts vary by model.
→Convert hours to minutes: quick method and examples
Multiply hours by 60 to convert to minutes, and divide minutes by 60 to convert back. For example, 2.5 hours is 150 minutes.
→How to recognise a phishing email, text or scam message in the UK
Check the real sender, the destination of links and what the message is asking you to do. Be cautious of artificial urgency, requests for passcodes, payments or personal details.
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